Refund policy

Effective Date: 6/22/2026

At HustleFuel, we stand behind the quality of our products and want every customer to feel confident ordering from us. If something is wrong with your order, or if you are not satisfied with your purchase, we’ll do our best to make it right.

30-Day Satisfaction Guarantee

We offer a 30-day satisfaction guarantee on eligible HustleFuel products.

To request a refund, replacement, or store credit, please contact us within 30 days of delivery at:

Email: contact@hustlefuelshop.com

Please include your order number, the product name, and a brief explanation of the issue.

Supplements, Protein, and Consumable Products

For health and safety reasons, we cannot accept returns of opened consumable products for resale. However, we may still offer a refund, replacement, or store credit depending on the situation.

Eligible cases may include:

  • You received the wrong product.
  • Your order arrived damaged.
  • The product was defective or unusable.
  • You had a poor first-time experience with the product.
  • Your package was lost or significantly delayed.

For opened products, HustleFuel may request photos, batch/lot information, or additional details before approving a refund or replacement.

First-Time Customer Taste Guarantee

If you are a first-time customer and you genuinely do not like the taste of a product, contact us within 30 days of delivery.

At our discretion, we may offer one of the following:

  • Store credit
  • A replacement flavor
  • A partial refund
  • A full refund

This guarantee is limited to one opened product per customer and is intended to help first-time customers try HustleFuel with confidence.

Damaged, Incorrect, or Missing Items

If your order arrives damaged, incorrect, or missing an item, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • Photos of the damaged product or package
  • A description of the issue

If approved, we will send a replacement or issue a refund at no additional cost.

Unopened Product Returns

Unopened products may be eligible for return within 30 days of delivery.

To qualify, the item must be:

  • Unopened
  • Unused
  • In its original packaging
  • In resellable condition

Customers are responsible for return shipping costs unless the return is due to a HustleFuel error, damaged item, or defective product.

Original shipping charges are non-refundable unless the issue was caused by HustleFuel.

Final Sale Items

The following items are final sale and are not eligible for return or refund unless they arrive damaged or incorrect:

  • Gift cards
  • Clearance items
  • Limited-time promotional items
  • Free gifts
  • Samples
  • Opened apparel or accessories that show signs of wear

Apparel and Merchandise

Apparel and non-consumable merchandise may be returned or exchanged within 30 days of delivery if the item is unworn, unused, unwashed, and in original condition.

Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect.

Refund Processing

Once a refund is approved, it will be issued to the original payment method.

Refunds are typically processed within 5–10 business days after approval, depending on your bank or payment provider.

Order Cancellations

Orders may be canceled before they are fulfilled or shipped.

Once an order has shipped, it cannot be canceled. However, you may still contact us about a return or refund request after delivery.

Lost or Stolen Packages

If your tracking shows that your order was delivered but you did not receive it, please contact the shipping carrier first.

HustleFuel is not responsible for stolen packages after confirmed delivery, but we will review each case and may offer store credit or a replacement at our discretion.

Chargebacks

We encourage customers to contact us before filing a chargeback. Most order issues can be resolved quickly through our support team.

Fraudulent chargebacks may result in the customer being blocked from future purchases.

Health or Adverse Reaction Concerns

If you believe you had a serious reaction or illness related to a dietary supplement, stop using the product and seek medical advice. The FDA also provides a Safety Reporting Portal for consumers to report potential supplement-related problems.

Please also contact HustleFuel with your order number and product details so we can review the issue.

Abuse of Policy

HustleFuel reserves the right to deny refunds, returns, replacements, or store credit in cases of suspected fraud, abuse, excessive refund requests, or violations of this policy.

Contact Us

For refund, return, or order support, contact us at:

HustleFuel Support
Email: contact@hustlefuelshop.com
Website: hustlefuelshop.com